Shipping Policy
Shipping Policy
Thank you for choosing thegilli.no/thegilli.com. This Shipping Policy outlines the terms and conditions related to the shipment of your orders.
1. Order Processing Time
Orders are typically processed within 2 business days after payment confirmation. Please note that processing times may vary during peak seasons or sales promotions.
2. Shipping Methods and Costs
We offer the following shipping methods:
- Standard Shipping: Bring Posten | 1 - 4 days | 90 NOK
- Home Delivery Shipping: Bring Posten | 1 - 4 days | 180 NOK
Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process.
We offer free shipping in Norway for all purchases above 1500 NOK.
3. Shipping Destinations
We currently ship to Norway. If your country is not listed, please contact us, and we will do our best to accommodate your request.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking information on our website or the carrier's website.
5. Delivery Time
Delivery times may vary based on the shipping method and your location. Please refer to the estimated delivery times provided during the checkout process. Please note that these are only estimates, and actual delivery times may vary.
6. Customs and Import Taxes
International orders may be subject to customs duties and import taxes imposed by the destination country. The recipient is responsible for paying these fees. We cannot control or predict these charges, and it is your responsibility to comply with the customs regulations of your country.
7. Shipping Delays
We are not responsible for delays in shipping caused by factors beyond our control, including but not limited to natural disasters, weather conditions, customs delays, or carrier delays.
8. Shipping Address
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
9. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us.
This Shipping Policy is effective as of 01.01.24. Please review this policy periodically for updates.